Case Study: DBS Indonesia

Enhancing Late Payment Management for a Multinational Brewing Company

A leading financial services group in Southeast Asia, DBS, partnered with a multinational brewing company to enhance its late payment management for transactions between the company and its distributors.

Aqon’s Role

The brewing company needed a solution to automate late payment tracking, provide customizable notifications, and generate reports to identify areas for improvement. DBS and the brewing company partnered with a technology provider to implement a comprehensive late payment solution. Aqon played a crucial role in the project’s success, contributing to the delivery and management of this solution.

Key features of the implemented solution included:

• Automated Late Payment Tracking: The system automatically tracks and flags late payments, reducing manual effort and errors.

• Customizable Notifications: The brewing company can set up customized notifications and reminders for both its internal team and distributors to ensure timely payments.

• Reporting and Analytics: The solution provides in-depth reports and analytics on late payment trends, helping the company identify areas for improvement and proactively address potential issues.

Aqon’s Contributions

Aqon’s contributions were instrumental in ensuring the successful implementation and ongoing support of the solution:

• Project Management: Aqon oversaw various aspects of the project, ensuring timely delivery and adherence to quality standards.

• Technical Expertise: Aqon provided technical guidance and support, addressing integration challenges and ensuring seamless data flow between systems.

• Stakeholder Management: Aqon facilitated communication and collaboration between DBS, the brewing company, technology providers, and other stakeholders.

• Training and Support: Aqon assisted in training the brewing company’s staff and distributors on the new solution, ensuring smooth adoption and efficient utilization.

Client Benefits

By leveraging Aqon’s expertise, DBS and the brewing company achieved significant improvements in late payment management:

• Improved Efficiency: Automated late payment tracking significantly reduced manual effort and errors, freeing up staff for more strategic tasks.

• Timely Payments: Customized notifications and reminders helped ensure timely payments from distributors, improving cash flow for the brewing company.

• Data-Driven Insights: Detailed reports and analytics on late payment trends provided valuable insights for improving credit management and risk mitigation.